User Support

User Support

Many businesses rely on an in-house expert – whether it’s someone in their IT department or just a “power user” — to deal with common user problems. Unfortunately, this means that when technical issues arise, two employees are taken off tasks that could deliver more value to the business. DMX’s help desk and dedicated technicians ensure that your workforce stays productive while we take care of technical problems. And because most problems can be easily remedied over the phone, you’re spared the expense and the wait of an on-site visit.